Exclusive Services
Tailored Dynamics 365 Support & Solutions
Idealix AI provides expert-level consulting for organizations already running Microsoft Dynamics 365. Whether you're a government agency or a growing business, we offer flexible support packages, automation builds, and full custom app development—without the cost of a full-time admin.
From one-time fixes to long-term partnerships, our mission is to keep your CRM running efficiently, securely, and intelligently.
1
Dynamics 365 Health Check
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Review of your current D365 system
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Analysis of automations, entities, forms, and more
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1-hour Q&A session
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Actionable recommendations and report
2
Break/Fix Support Block
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8 hours of expert support per month
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Bug fixes, minor enhancements, triage
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Next-business-day response
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4 unused hours roll over with ongoing agreement
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Time tracking provided
3
Power Automate Quick Win
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1-hour requirements session
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Build and deploy one automation
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Testing, handoff, and 1 week of support
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Documentation included
4
Ongoing Support Contracts
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Dedicated Dynamics 365 consultant on standby
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Monthly block of hours (customizable: 10–40+ hrs/month)
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Includes support, enhancements, Power Automate, and training
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Priority response time (same day)
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Monthly performance and usage report
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Slack/Teams or email support channel
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Unused hours roll over (25%) into next month
5
Custom Dynamics App Development
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End-to-end development of custom model-driven or canvas apps
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Discovery and requirements gathering
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App design, build, and deployment in your tenant
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Custom tables, forms, views, workflows, and automations
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Includes up to 2 rounds of revisions
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Documentation + handoff included
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Optional training for end users
Want to discuss your Dynamics app?
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